Last updated: September 28, 2026
Winter Park Collectibles operates this online store. If you have questions about this policy or your personal information, email winterparkcollectiblesonline@gmail.com.
Information We Collect
When you place an order, we collect the information needed to complete it, including your name, email address, billing and shipping addresses, phone number if provided, items purchased, and order details. You can check out as a guest or choose to create an account.
If you create an account, we store the information you provide for your account and order history. If you contact us, we keep your message and the information needed to respond.
Our website may also record technical information, such as your IP address and browser information, to operate and protect the store.
How We Use Your Information
We use your information to process payments, fulfill and ship orders, send order updates, provide customer support, handle returns and refunds, maintain customer accounts, protect the store, and keep business records.
Payments and Delivery
Our store offers payments through WooPayments and PayPal. When you choose a payment method, information needed to process or support the payment is shared with that provider. This may include your billing information, order details, and purchase total. The payment provider handles that information under its own privacy policy.
We share the information needed to deliver your order, such as your name and shipping address, with the shipping carrier.
Cookies
Our store uses cookies to keep track of items in your cart and support checkout. If you sign in to an account, cookies may also keep you signed in and remember your settings. Payment providers may use cookies when you use their services.
How Long We Keep Information
We keep order information to fulfill purchases, provide support, handle returns, and maintain business records. The store is not currently set to automatically delete order records after a fixed period. We review requests to access, correct, or delete personal information, subject to records we need to keep for business, security, or legal reasons.
Your Privacy Requests
Email winterparkcollectiblesonline@gmail.com if you would like to request a copy of the personal information we hold about you, correct it, or ask us to delete it. Please include enough information for us to locate your records and verify the request.
Changes to This Policy
We may update this policy as our store or its services change. The current version will appear on this page with its updated date.